Technology Recovery Services

One accountable recovery path. Four ways to put it to work.

Galide connects return, data erasure, condition review, recovery routing, exceptions, and named records around the device population and outcome your organization needs.

Service paths

Start with the operating situation—not an assumed disposition route.

Each service uses the same accountable recovery model. The device population, locations, timing, requirements, and intended next outcome determine the specific workflow.

How every service works

The service changes. The accountability model stays connected.

01

Assess

Inventory, locations, timing, requirements, and the outcome your team needs.

02

Secure

Devices enter the agreed handling process and data-erasure route.

03

Recover

Condition, recovery readiness, and the appropriate next outcome are reviewed.

04

Document

Device-level records, exceptions, recovery outcomes, and settlement close the work.

See the full process →

Agreed scope

Put the right capabilities around the device population.

The assessment defines which capabilities apply, who owns each step, which decisions require approval, and which records close the work.

  • Inventory and recovery assessment
  • Onsite white-glove packing, asset labeling, pickup, parcel, or freight logistics
  • Direct employee returns, labels, boxes, employee communications, and non-return reporting
  • Receipt and per-employee or serial-level tracking
  • NIST SP 800-88 data erasure and the applicable Clear or Purge method
  • Condition and redeployment-readiness review
  • Redeployment, repair, refurbishment, resale, recycling, or another approved outcome
  • Exception routing and approval
  • Named closeout records and Quote-to-Settlement Reconciliation where applicable

The Continuum

Retirement does not have to mean end of use.

Galide reviews condition, project requirements, and available recovery paths before the final route is approved. When a device remains eligible, redeployment can preserve useful life and return the asset to the organization or a designated recipient under the agreed scope.

When redeployment is not the approved outcome, the device moves to another defined recovery or end-of-life route. Either way, the decision is connected to the project record.

Evidence at closeout

Named records connect the service to the result.

The agreed closeout can include records that connect custody, data erasure, recovery results, exceptions, and commercial settlement to the scope of work.

Chain-of-Custody RecordCertificate of Data DestructionSerialized Erasure ReportRecovery and Exception ReportException RegisterQuote-to-Settlement Reconciliation
Review Proof & Trust →

Practical details

Questions before you start

Which service is right for our project?

Start with the device population and operating situation. Galide reviews the organization type, locations, timing, logistics, required work, and intended outcome before recommending a service path.

Is there a minimum device quantity?

Practical minimums depend on device mix, locations, logistics, cadence, required processing, and reporting. The assessment identifies the workable scope.

Do we need a complete asset list?

No. Begin with the information available today, such as device types, approximate quantities, locations, condition, and timing. Galide can identify what is still needed for execution and serialized closeout.

How are reporting and exceptions handled?

The agreed scope identifies the applicable records, authorized decision owners, and approval route. A failed wipe, unexpected condition, missing component, or other exception is held for its approved next step.